Diploma for IT Users (ITQ) - Level 3

Course aims

With guidance you will be able to operate information and communication software or hardware with knowledge and understanding in the topics they undertake.

Course length

120 guided learning hours at 4 hours per week.

Who is this course for?

Designed for those with level 2 in IT who want to progress to further education or employment.

Will I gain any qualifications?

Yes - Successful candidates will receive City and Guilds Diploma for IT Users at Level 3.

Do I need any prior knowledge, skills or qualifications?

You will need at least Level 2 written English and have experience of and qualifications in IT at Level 2. If you have obtained any QCF IT qualifications in the last three years, it may be possible to get credit for those qualifications which may help you to complete quicker.

Course content

To achieve the Level 3 Diploma for IT Users, learners must gain 39 credits of which 5 credits must come from the mandatory unit and a minimum

• Improving Productivity Unit (Level 3) which is Mandatory
• Word Processing (Level 3)
• Presentation Software (Level 3)
• Spreadsheet Software (Level 3)

What could this course lead to?

On completion of these qualifications learners may progress into employment.

How will I learn?

  • Learning will take place initially in a classroom environment and then online from your home using Birmingham Adult Education Services Virtual Learning Environment (VLE - Moodle) which is a secure online tool to support you with your studies. It has been designed to complement teaching and offers a flexible addition to studying with us. Various other tools like Microsoft Teams & Padlet will be used to enhance teaching & learning.
  • You will be able to access resources, engage in online activities, study independently, and participate in group discussions with your teacher. You will record your own progress and have your work checked regularly throughout the course. You will be assessed by an online test for each of the units.
  • Once you are enrolled your teacher will provide you with an enrolment key and show you how to access the resource.

What materials or equipment will I need to provide?

You will need to have access at home to:

  • A laptop or a computer which is connected to the internet
  • Microsoft Office 2016 installed on your laptop
  • Notepad and pen – you will need to take notes during the online sessions and a folder to store hand-outs and completed exercises

What we require of you as a learner?

Regular attendance is essential for you to succeed

  • Work at home will need to be completed punctually and sent to your tutor for marking
  • You will need to ensure that you allow sufficient time for self-study and complete any homework set
  • You will be expected to complete all end of unit exams and complete the full course

Support if you are registered unemployed, looking for a job or a better job – Route to Work

As part of your programme of learning, we will support you to develop the skills you need to get a job or a better job, such as CV writing, application forms, interviews and working in a team. Your tutor will discuss your individual learning and development needs to agree with you which of our Route to Work short courses will best suit your needs and enrol you on these modules.

Useful website(s)

The Vocational Education and Apprenticeships | City & Guilds (cityandguilds.com)

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